Shipping & Delivery

Efficient Shipping and Reliable Delivery -Your Satisfaction is Our Priority!

 

At ChocoCases, we strive to provide a seamless shopping experience. Here's what you need to know about our shipping process:

 

Swift Order Processing: We aim to ship your items within 3-5 business days from the time you place your order.

 

Timely Delivery: Estimated delivery time is approximately 5-10 business days. Please note that delivery times may vary depending on your location and any unforeseen circumstances.

In some remote areas or due to customs clearance procedures, there may be delays in processing and local delivery. Please understand that we cannot guarantee that these unexpected situations will not occur.

 

Stay Updated: Once your items are dispatched, the courier will send you a notification, and you'll also receive an email from our website with tracking details.

 

Free Domestic and International Shipping: We are delighted to offer free standard shipping for all orders, both domestically and internationally.

 

 

If Your Order Hasn't Arrived:

 

We take full responsibility for ensuring your satisfaction. If your item hasn't arrived within the specified timeframe, please follow these steps:

 

Contact Us: Reach out to us via Live chat or email at [email protected] and provide your order number.

 

Prompt Action: We will immediately investigate the issue with the shipping company to determine the status of your order.

 

Resending Lost Items: In the event that your item is indeed lost during shipping, we will promptly resend the item to you.

 

Your satisfaction is our top priority, and we are dedicated to resolving any delivery concerns you may have.

 

Choco Cases - Making Your Shopping Experience Seamless and Enjoyable!